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Customer Service

Twenty-four-hour automated QuickAccess to account information.

Person-to-person customer service available during regular business hours:

In Sacramento: (916) 567-2899
Elsewhere in California: (800) 564-7144

Lost or Stolen ATM/VISA Check Cards

To report your River City Bank ATM/VISA Check Card lost or stolen, please call (800) 554-8969. This service is available 24/7.

Online Services

If you have a question about your online account or have forgotten your password, please visit our Online Services feedback page or contact us during normal business hours, M-F from 8-6, at (916) 567-7200.

Mail

River City Bank
PO Box 15247
Sacramento, CA 95851

Email

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CRA Public File

To view the CRA public file please visit a local branch or contact the CRA Officer at tim.angello@rivercitybank.com