Tax Refund Questions
If you are trying to reach the River City Bank based in Kentucky regarding a tax refund, please call 1 (888) 820-7848. River City Bank in California does not process tax refunds and is not affiliated with the River City Bank in Kentucky.
Twenty-four-hour automated QuickAccess to account information.
Person-to-person customer service available during regular business hours:
- In Sacramento: (916) 567-2899
- Elsewhere in California: (800) 564-7144
Lost or Stolen ATM/VISA Check Cards
To report your River City Bank ATM/VISA Check Card lost or stolen, please call (800) 554-8969. This service is available 24/7.
If you have a question about your online account or have forgotten your password, please contact us during normal business hours, M-F from 8-6, at (916) 567-7200.
River City Bank
PO Box 15247
Sacramento, CA 95851
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CRA Public File
To view the CRA public file please visit a local branch
or send a message to CRARequests@rivercitybank.com.