Contact Us


Tax Refund Questions

If you are trying to reach the River City Bank based in Kentucky regarding a tax refund, please call 1 (888) 820-7848. River City Bank in California does not process tax refunds and is not affiliated with the River City Bank in Kentucky.


Customer Service

Twenty-four-hour automated QuickAccess to account information.

Person-to-person customer service available during regular business hours:

    • In Sacramento: (916) 567-2899
    • Elsewhere in California: (800) 564-7144

Lost or Stolen ATM/VISA Check Cards

To report your River City Bank ATM/VISA Check Card lost or stolen, please call (800) 554-8969.  This service is available 24/7.

Online Services

If you have a question about your online account or have forgotten your password, please contact us during normal business hours, M-F from 8-6, at (916) 567-7200.

Mail

River City Bank
PO Box 15247
Sacramento, CA 95851

Send a Secure Message

Secure Message Center

CRA Public File

To view the CRA public file please visit a local branch or send a message to CRARequests@rivercitybank.com.